{"id":11901,"date":"2025-12-11T16:59:44","date_gmt":"2025-12-11T08:59:44","guid":{"rendered":"https:\/\/lusterwold.com\/?page_id=11901"},"modified":"2025-12-11T16:59:44","modified_gmt":"2025-12-11T08:59:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lusterwold.com\/?page_id=11901","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>As a Hong Kong-headquartered global e-commerce platform specializing in women\u2019s dresses, DREAMTHRIVE LIMITED is committed to protecting your personal data\u2014especially information tied to your dress-shopping preferences. Below are 18 key details, with support available via our office (RM 509, 5\/F, THE CLOUD, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong), phone (+852 54849808), or email (support@lusterwold.com):\u200b<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Types of Data We Collect<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>We gather only necessary information for your dress-shopping experience:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basic personal data: Name, email, phone number, shipping\/billing addresses (to process orders and deliver dresses).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dress-specific data: Size preferences (e.g., \u201cUK 8 for casual dresses\u201d), browsing history (e.g., viewed satin gowns), and foot measurements (if shared for matching dress-heel sets).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment data: Credit\/debit card details or PayPal info\u2014processed securely via third parties (we never store full payment credentials).\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Purpose of Data Collection<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>Your data is used for clear, dress-related goals:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fulfilling orders (e.g., shipping a sundress to your address, confirming delivery of a bridesmaid dress).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalizing recommendations (e.g., suggesting midi dresses if you frequently browse that style).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sending updates: Order confirmations, shipping alerts, and occasional newsletters about dress sales (you can unsubscribe anytime).\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Data Sharing with Third Parties<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>We never sell or rent your data\u2014only share with trusted partners:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Logistics providers (e.g., DHL) to deliver dresses; they receive only your name and shipping address.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors (e.g., Stripe) to handle transactions; they access limited payment data.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service providers (e.g., email platforms) to send dress sale updates; they\u2019re bound by strict privacy agreements.\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Protection for Dress-Specific Info<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>Sensitive data like size preferences or browsing history is stored with extra security:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encrypted servers (SSL technology) prevent unauthorized access.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access is limited to teams that need it (e.g., customer support for dress size questions).\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>Cookies and Their Uses<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>We use cookies to enhance your dress-shopping experience:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Essential cookies: Remember your shopping cart (so you don\u2019t lose selected dresses) and login status.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Analytical cookies: Track which dress categories you visit most (e.g., formal vs. casual) to optimize our website.\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li><strong>Cookie Consent Transparency<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>On your first visit, we display a cookie banner explaining cookie types. By clicking \u201cAccept\u201d or browsing further, you consent. Update preferences anytime via our website\u2019s \u201cCookie Settings\u201d footer link.\u200b<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><strong>Data Retention Period<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>We keep data only as long as needed:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basic personal data (name, address) is stored for 7 years post-last order (to comply with Hong Kong regulations).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dress-specific data (size preferences) is retained until you request deletion or close your account.\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li><strong>Your Right to Access Data<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>Log into your account to view your data (e.g., saved dress sizes, past orders). Request a full copy by emailing support@lusterwold.com\u2014we\u2019ll provide it within 30 days.\u200b<\/p>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li><strong>Right to Modify Data<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>Edit your information (e.g., update shipping address for future dress orders, change saved size) directly in your account. For help, contact our team via phone or email.\u200b<\/p>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li><strong>Data Deletion Requests<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>To delete your data (excluding mandatory records):\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email support@lusterwold.com with your account email.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We\u2019ll confirm deletion within 5 days and remove non-essential data (e.g., browsing history) within 30 days.\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"11\" class=\"wp-block-list\">\n<li><strong>Protection for Minors<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>Our platform is for users aged 16+. We don\u2019t intentionally collect minors\u2019 data. If a parent discovers such data, email us to request immediate deletion.\u200b<\/p>\n\n\n\n<ol start=\"12\" class=\"wp-block-list\">\n<li><strong>International Data Transfers<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>We may transfer data to regions outside Hong Kong (e.g., to a logistics partner\u2019s US warehouse). We comply with global standards (e.g., GDPR for EU users) using encrypted channels.\u200b<\/p>\n\n\n\n<ol start=\"13\" class=\"wp-block-list\">\n<li><strong>Third-Party Links<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>Our website may link to dress-brand sites. We aren\u2019t responsible for their privacy policies\u2014review them before sharing data.\u200b<\/p>\n\n\n\n<ol start=\"14\" class=\"wp-block-list\">\n<li><strong>Data Breach Notification<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>If a data breach occurs, we\u2019ll notify you via email within 72 hours (as required by law) and explain steps to protect your information (e.g., changing your password).\u200b<\/p>\n\n\n\n<ol start=\"15\" class=\"wp-block-list\">\n<li><strong>Policy Updates<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>We may update this policy (e.g., to reflect new data laws). Significant changes are posted on our website with a 30-day notice. Continued use means you accept updates.\u200b<\/p>\n\n\n\n<ol start=\"16\" class=\"wp-block-list\">\n<li><strong>Hygiene Data Handling<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>For undergarment-style dresses (e.g., slip dresses), we never collect sensitive hygiene-related data beyond what\u2019s needed for order processing.\u200b<\/p>\n\n\n\n<ol start=\"17\" class=\"wp-block-list\">\n<li><strong>Unsubscribe from Marketing<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>To stop receiving dress sale newsletters:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the \u201cUnsubscribe\u201d link in any marketing email.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Or email support@lusterwold.com with your request\u2014we\u2019ll process it within 24 hours.\u200b<\/li>\n<\/ul>\n\n\n\n<ol start=\"18\" class=\"wp-block-list\">\n<li><strong>Privacy Query Support<\/strong>\u200b<\/li>\n<\/ol>\n\n\n\n<p>For questions (e.g., \u201chow is my dress size data used?\u201d):\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone: +852 54849808 (Mon\u2013Fri, 9 AM\u20136 PM HK Time)\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: support@lusterwold.com (24-hour response)\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Office: Visit by appointment (for in-person privacy discussions)\u200b<\/li>\n<\/ul>\n\n\n\n<p>At DREAMTHRIVE LIMITED, we know trust is key when sharing data\u2014especially for dress shopping. Our policy keeps your information secure, transparent, and under your control.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a Hong Kong-headquartered global e-commerce platform specializing in women\u2019s dresses, DREAMTHRIVE LIMITED is committed to protecting your personal data\u2014especially information tied to your dress-shopping preferences. Below are 18 key details, with support available via our office (RM 509, 5\/F, THE CLOUD, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong), phone (+852 54849808), [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11901","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lusterwold.com\/index.php?rest_route=\/wp\/v2\/pages\/11901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lusterwold.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lusterwold.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lusterwold.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lusterwold.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11901"}],"version-history":[{"count":1,"href":"https:\/\/lusterwold.com\/index.php?rest_route=\/wp\/v2\/pages\/11901\/revisions"}],"predecessor-version":[{"id":11906,"href":"https:\/\/lusterwold.com\/index.php?rest_route=\/wp\/v2\/pages\/11901\/revisions\/11906"}],"wp:attachment":[{"href":"https:\/\/lusterwold.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}